Milk turning warm on the top shelf while the freezer stays rock hard? That usually points to a defrost problem, a failing evaporator fan, or a control board that quit talking to the compressor. Wilmington kitchens see plenty of it, especially on units that run hard through a humid coastal summer. We diagnose the whole cooling circuit instead of guessing at parts, then explain what failed in plain words. Side-by-side, French door, bottom freezer, built-in — we work on all major brands independently. Move perishables to a cooler, then call us or send the quote form.
Taking calls until 5:00 PM CT

We cover Wilmington from 28401 and 28403 out through 28405 and 28409, plus Leland just across the river.
A closed fridge holds safe temperature about four hours; a full freezer, roughly 48. Keep the doors shut and move perishables to a cooler with ice. If the unit has been warm longer than that, throw out meat and dairy.
Depends on what failed. A fan motor, thermostat, or defrost heater on a well-built unit is usually worth doing. A failed compressor or a leak in the sealed system on a very old fridge is a harder conversation, and we'll be straight with you about it.
Not usually, but noise tells us a lot. Buzzing often traces to the condenser fan or a start relay. A rhythmic ticking can be a fan blade hitting frost. Note when the sound happens and where it comes from before you call.
Yes. Built-ins, counter-depth French doors, side-by-sides, bottom freezers, and standard top mounts. We're an independent shop and service all major brands. Tell us the brand and model number on the interior tag so the tech arrives prepared.
Call us and describe what the appliance is doing — noise, smell, error code, no power. We'll set a visit window that works with your day and let you know what we plan to bring.
Call us or fill out the form. Describe what the appliance does and does not do. Noises, error codes, smells, puddles. Brand and model help. That detail lets us plan the visit right.
A technician comes to your kitchen or laundry room and tests the machine instead of guessing. Controls, heating parts, motors, seals, drains. You hear what failed and what the repair involves before work starts.
Nothing gets replaced until you say go. Common parts are handled on site when we have them. If a part must be ordered, we tell you that up front and schedule the return.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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